PLDT OnCall is a Hosted Contact Center solution that provides Managed Contact Center Platform, Managed Telecom Facilities, Agent’s Training and Other Peripherals. It is a converged voice and data solution that has feature rich functionalities, a high availability and high capacity platform, dedicated, secured and fully-redundant infrastructure. PLDT OnCall service is ideal for: Start-up contact centers Existing contact centers and Enterprises Who require: Rapid infrastructure deployment with minimal capital expenditure Superior customer-focused service that help convert cost centers into profit centers Expert assistance that improve the current business infrastructure